Your church had visitors on Sunday.

What should you do next—and how quickly should you do it?

In this episode of The Great Commission Toolkit, I'm back with my brother, Pastor Josh Williams of Crosspoint in Foley, Alabama, to get practical about one of the most important parts of church outreach: following up with first-time guests.

Last episode, we talked about WHY every church needs a follow-up system.

This time, we're talking about where to start.

Josh explains why he recommends contacting guests within 24 hours, how to collect visitor information without making people uncomfortable, and ways churches can follow up even better because of the digital age.

We cover:

📱 Why Josh recommends following up within 24 hours

👋 How to make your first contact personal and welcoming

☕ Building relationships through coffee or lunch

📝 What to put on a church visitor card

🎁 Using welcome gifts to connect with guests

👥 Training a team to collect visitor information

📲 Paper cards vs. QR codes and digital registration

🎉 How to collect contact information at church outreach events

🎟️ Using preregistration and giveaways effectively

⛪ Practical ideas for both small and growing churches

One of the biggest principles from this conversation is:

Don't make follow-up complicated. Make it intentional.

For Sunday visitors, Josh recommends a simple card asking for a name and phone number, paired with a personal introduction and a clear explanation of why the church would like to contact them.

For community events, he explains how preregistration, entrance check-in, and interactive giveaways can help churches build connections with families.

And when it comes to reaching out?

Don't wait two weeks to make the first contact.

A timely, thoughtful message can help begin a relationship that extends well beyond a single Sunday or special event.

Our goal isn't just collecting names or increasing attendance. We want to build relationships, share the gospel, and help people become growing disciples of Jesus Christ.

🎙️ The Great Commission Toolkit | Excellerate Ministries

In the next episode, Josh will explain the actual follow-up process and the tools he uses to make it work.

If this episode helps you, share it with a pastor, outreach director, or church leader!

Questions or coaching with Pastor Josh Williams: pastorjosh@crosspointoffoley.org

Donate to our ministry: https://www.paypal.com/us/fundraiser/charity/4894299

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Send in Question to chase@excellerateministries.com

#ChurchFollowUp #ChurchGrowth #ChurchOutreach #ChurchVisitors #Evangelism #ChurchLeadership #GreatCommissionToolkit

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