The CEO's View: Toby Williams on AI and What's Next for HCM copertina

The CEO's View: Toby Williams on AI and What's Next for HCM

The CEO's View: Toby Williams on AI and What's Next for HCM

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Every HR leader is being told to adopt AI faster than they can evaluate it. The harder question isn't whether to use it. It's whether the company behind it can be trusted with the most sensitive data your organization has. Toby Williams, president and CEO of Paylocity, joined the company as CFO in 2017 and has led it through the busiest product launch stretch in company history, culminating in the release of Ignite AI. In this episode, he covers: Why Paylocity built Ignite Hub to give HR teams visibility and control over every AI agent running on the platform How client feedback on high volume recruiting led Paylocity to acquire the Grayscale application What happens to client data once AI enters the picture, and why it never trains outside models Timestamps [00:01:36] How a career spanning product and finance shaped Toby's focus on usability and integrated data [00:03:23] The one question every leader is asking right now about using AI productively [00:05:13] Inside Paylocity's busiest launch stretch in nine years, from Elevate and retirement to recruiting AI [00:06:00] Why Ignite Hub gives HR teams visibility into, and control over, every AI agent on the platform [00:07:22] Ignite AI utilization has doubled every quarter since launch, and what that signals about adoption [00:08:10] Why direct client conversations, not internal guesses, drive Paylocity's product roadmap [00:09:25] The recruiting pain point that led Paylocity to acquire the Grayscale application [00:11:41] Paylocity's direct answer to whether client data is ever used to train AI models [00:12:42] Why a great HCM platform still isn't enough without the service to back it up [00:14:22] The simple standard Toby uses to decide whether a new feature is worth shipping Guest Bio: As President and CEO at Paylocity, Toby is responsible for articulating Paylocity's vision, driving the company's go-to-market strategy, and ensuring operational excellence across the company. Key areas of focus include serving our clients, supporting our people and teams, capitalizing on our growth opportunities, and delivering our vision of a modern HCM platform. He joined Paylocity in 2017 as Chief Financial Officer before being promoted to President and Co-CEO in 2022. Most recently, he was named sole CEO in August 2024. Toby came to Paylocity with a breadth of software operating experience, most recently serving as Chief Product and Strategy Officer at global higher education software leader Ellucian. He also brings significant payroll and HCM industry experience, having led mergers, acquisitions and corporate development at Paychex from 2006 to 2011. He started his career as a securities and M&A lawyer in D.C. and New York and worked as an investment banker at Citigroup in New York. Toby earned a B.A. from Houghton College and an M.B.A and J.D. from Ohio State University. Brought to You by Paylocity: Paylocity is the fastest growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com Keywords: AI in HR, Ignite AI, Paylocity, HCM technology, AI trust, data privacy, AI governance, HR technology leadership, recruiting AI, Grayscale acquisition, product roadmap, co-creation, AI adoption, client feedback, HR innovation, workforce technology, AI agents, data security, unified HCM platform, CEO leadership
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