Turning Transformation into Human Impact
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Turning Transformation into Human Impact
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In this episode, we dive into Impact Assessment and Communication Strategy in change management. Impact Assessment helps clarify what processes will change and how daily responsibilities will evolve, involving workshops with departments and process owners. The outcome is an Impact Assessment Report that outlines key changes, affected personas, and training priorities. Following this, the Communication Strategy ensures the right message reaches the right audience. It focuses on crafting precise messages, selecting appropriate channels, and validating content for clarity and accuracy. Together, these steps ensure that change is understood and communicated effectively, laying a strong foundation for successful adoption across the organization.