Are you a clinic owner, physio, or healthcare professional looking to grow your clinic, avoid costly mistakes, and stay ahead of the curve? In this episode of Staying Relevant, Tom Swales sits down with Rick Lau, founder of Clinic Accelerator, to reveal practical strategies, insider tips, and mindset shifts that can transform your practice.

From mentorship to operational efficiency, culture change, and even AI integration, Rick shares what it takes to scale clinics profitably without burning out.

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Rick reveals:

▫️ How structured mentorship can accelerate your career and clinic growth

▫️ The truth about buying vs starting clinics– what most clinicians get wrong

▫️ How to change clinic culture effectively—“rip off the bandaid” or go slow?

▫️ Fixing operational leaks that quietly cost you thousands

▫️ Building clinician confidence for better patient outcomes

▫️ Creating products and services that solve real problems, not just “vitamins”

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⏱ Timestamps:

00:00 – Intro: Why clinic structure and mentorship matter

30:36 – Buying vs Starting Clinics: Accelerate success without reinventing the wheel

34:48 – Changing Clinic Culture: “Ripping off the bandaid” vs incremental change

35:44 – Operational Leaks: Optimize front desk, care plans, and patient experience

38:04 – Teaching Clinicians Confidence: Building trust in care plans and outcomes

46:00 – Creating Products That Solve Real Problems: Painkillers vs vitamins

54:33 – Staying Relevant Long-Term: Mentorship, personal branding, and AI integration

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Follow Rick Lau:

📸Instagram – @thericklau

🔴YouTube – @callhero

🔗Facebook – @thericklau

🌐Website – clinicaccelerator.com

🌐Website – clinicowner.com

🎙Podcast - The Clinic Boss

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💪 Learn more about the AMT Certification

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Sponsor — The AMT Certification This episode is brought to you by the Advanced Movement Therapist (AMT) System — the neuro-centred certification that helps clinicians and performance coaches solve the root cause of pain and accelerate client results. 👉 Start your training: amtcertified.ca