Most sales problems do not show up at the close. They are created much earlier by how conversations are led, how trust is built, and how pressure is handled. In this episode of the GSD Show, Mike Arce sits down with Jeremy Miner, a sales trainer who has worked with hundreds of thousands of sales professionals across industries, to break down why scripts collapse under real-world pressure and why objections are usually a leadership and system failure, not a persuasion problem. This conversation reframes sales as a trust system built upstream through tonality, psychology, and clarity, giving operators a way to create consistent results without relying on talent or guesswork.

Chapters

(00:00) Introduction

(05:36) Shifting Buyers From Price to Results

(09:18) Disarming the Guard: Tonality + Psychology

(12:18) Bad Sales vs. Collaborative Sales

(15:19) Can Anyone Sell? Vehicle, Desire, Skill

(25:06) Tonality Coaching: Curious, Concerned, Playful

(31:07) Identity Framing and Decisive Buyers

(39:11) The “Buying Assistant” Mindset

(47:32) Dabbling vs. Mastery in Sales

Connect with Jeremy

Instagram: https://www.instagram.com/jeremyleeminer/

LinkedIn: https://www.linkedin.com/in/jeremyleeminer/

Facebook: https://www.facebook.com/jeremy.miner.52

Listen to the Next Level Podcast

YouTube: https://www.youtube.com/⁨@JeremyMinerPodcast⁩

Apple: https://podcasts.apple.com/si/podcast/next-level-podcast-with-jeremy-miner/id1534365100

Spotify: https://open.spotify.com/show/2kNDyUR7fz9SqBr9iGwfwV

Book a call with my team→https://go.gsdcompany.com/book-a-call-form-page

Subscribe to My Newsletter for weekly lessons→ https://mikearce.me/

Get my book→ https://thestandardisyou.com/

Connect with me

Instagram:https://www.instagram.com/mikearcelive/?hl=en

Facebook: https://www.facebook.com/mikearcelive/

X:https://x.com/mikearcelive