Why “just do as you’re told” doesn’t work — and what to do instead.

If you're a caregiver, teacher or parent exhausted by difficult behaviour, this episode is for you.

In this solo episode, Andy Baker (behaviour specialist, author, and trainer) challenges the outdated scripts we've inherited around control, punishment, and compliance — and shares a powerful mindset shift that actually works.

From his own story of being mugged at knifepoint to practical insights for managing aggression, defiance, or withdrawal, Andy explores how a person-centred, trauma-informed approach to behaviour support can improve outcomes for everyone — including you.

Whether you work in a care home, a classroom or your own home, this episode helps you move from reactivity to reflection, from “what’s wrong with you?” to “what’s going on for you?”

• Book: Targeting the Positive: With Behaviours That Challenge by Andy Baker

• Able Training: www.able-training.co.uk/podcast

1. Challenging behaviour is subjective – what we find difficult often says more about us than the person we’re supporting.

2. Old logic harms connection – the “do as you’re told” mindset leads to fear, shutdown or escalation.

3. New logic builds trust – curiosity, empathy, and focusing on needs (not punishment) create better outcomes for everyone.

• 00:00 – The problem with “just being difficult”

• 01:20 – Andy’s story: being mugged, fear, and the start of a career in behaviour

• 02:00 – What does “challenging behaviour” actually mean?

• 04:00 – Subjectivity, values, and why we label behaviour

• 06:00 – Task-focused vs. person-centred: why we get stuck

• 07:30 – The pause: learning to respond, not react

• 09:00 – From punishment to curiosity: the ‘new logic’ in behaviour

• 11:00 – The danger of “should” and “must” scripts

• 12:00 – Maladaptive vs. disliked behaviour

• 13:00 – The cultural lens: are our expectations even right?

• 14:00 – 3 mindset shifts to start using tomorrow

• 15:10 – How “Targeting the Positive” can help you become the weatherman of behaviour

If you’ve ever thought “why won’t they just behave?” — you’re not alone. This episode gives you a practical, mindset-shifting framework that moves beyond punishment and helps you better support children, adults, or anyone with distressed or confusing behaviour. It’s compassionate, empowering, and refreshingly honest.