You’re flat out. Phone ringing. Quotes going out. Jobs getting done.
And somehow… the bank balance still feels tight.

This is where most tradies lie to themselves.

You say you’ll hire admin “when you’re bigger.”
Or your partner handles the inbox and you call that a system.
Or you reckon missed calls and weak follow-ups “don’t really matter.”

They do. And this episode proves it with cold, hard numbers.

In this one, I break down a dead-simple yes-or-no system that tells you whether hiring admin will actually make you money — or just add more overhead.

No opinions. No feelings. Just math.

We walk through the three basics almost every trade business is failing at:
– Missed calls you pretend aren’t costing you work
– Leads you follow up once or twice, then forget
– Quotes you send and hope they call back

Here’s the punch in the gut:
Admin doesn’t create leads. It captures the ones you’re already bleeding.

A 5% conversion lift is conservative.
We saw 15–17% just by fixing follow-up and availability.

That’s not motivation. That’s margin.

This episode shows you:
– The exact follow-up rules that actually move the needle
– How to calculate your real gross profit per job
– How to stack extra profit against admin cost with zero emotion
– When outsourcing makes sense and when it doesn’t
– How to know, with certainty, if admin is a “yes” or “not yet”

If you’ve ever felt busy but underpaid…
If you’ve ever wondered why the work is there but the profit isn’t…
If you’re sick of guessing and want the numbers to decide for you…

This one will hit.

If this hit home, share it with a tradie who needs the truth.