By the time the sun comes up, Nicole Hargrove knows if it’ll be a struggle to meet her quota at the Carrier furnace factory in Indianapolis. Six days a week, she’s on the assembly line by 6 a.m., when a buzzer sounds and starts a shift that is supposed to conclude with 1,100 newly built units. But lately, the line sometimes grinds to a premature halt, as supervisors wait for employees to straggle in — or give up and pull people off forklifts to fill in for no-shows. At the end of shifts like that, Hargrove and the others who bothered to come in have only 800 furnaces to show for their efforts.
"At Carrier, the Factory Trump Saved, Morale Is Through the Floor" is from the August 11, 2018 Business section of The New York Times. It was written by Nelson D. Schwartz and narrated by Keith Sellon-Wright.